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Terms and conditions

The Shipper shall mean the Shipper Customer / Owner/ Consignee/Sender or their agent of the shipment goods. The conditions shall apply to the carriage/conveyance of the shipment or goods.

1: Porter Plus is not a common or public carrier, its carriage is merley incidental to its other operations and it may refuse to accept for carriage any goods or class of goods. All goods accepted by Porter Plus are dealt with subject to the conditions stipulated by carriers, warehouseman, Government Departments and all other parties into whose possession or custody the goods may pass, or subject to whose authority they may at any time be.

2: Subject to express prior instructions in writing by the customer, Porter Plus reserves to itself complete freedom in respect of means, route and procedure to be followed in the handling and transport of goods. In particular the use of the term "courier" in the description of services does not unless specifically otherwise stated, imply that goods will be accompanied by an individual at any or all stages of transit.

3: Quotations are given on the basis of immediate acceptance and subject to the right of withdrawl or automatic increase or decrease accordingly. If any changes occur in the rates of freight, insurance premium or other charges applicable to the goods, quotations and changes shall be subject to revision accordingly with or without notice. Should your parcel exceed the quoted actual mass by the volumetric weight, Porter Plus will charge out accordingly for the difference.

4: The Shipper of any goods, and their agents, if any, shall be deemed to be bound by and to warrant the accuracy of all descriptions, values and other particulars furnished to Porter Plus for Customs, Consular and other purposes. The Shipper shall be deemed to have indemnified Porter Plus against any losses, damages, expenses and any fines arising from any inaccuracy or omission are not due to any negligence.

5: The shipper shall be liable for any duty, tax, import or outlays of whatsoever nature levied by the authorities at any port or place in connection with the goods, and for any payments, fines, expenses, loss or damage incurred or sustained by Porter Plus in connection therewith. The shipper indemnifies and holds Porter Plus harmless against any payments made to the authorities.

6: It shall not be obligatory upon the Company to effect insurance on any goods being handled or stored by it except upon express prior instructions given in writing by the customer. All insurance's affected by Porter Plus are subject to the usual or actual exceptions and conditions of the policies of the insurance company or underwriters taking the risk.

7: CONSIQUENTIAL DAMAGES EXCLUDED. Porter Plus shall not be liable, in any event, for any consequential or special damages or other indirect losses, omission of Porter Plus, its servants, agents or independent third parties, however arising, whether or not Porter Plus had knowledge that such damage might be incurred, including, but not limited to loss of income, profits, interest, utility or loss of market.

8: Without prejudice to clause 7, the liability of Porter Plus for any loss or damage to the shipment (which term shall include all documents or parcels consigned to Porter Plus) is limited to the Lesser of:

  1. R100-00
  2. The amount of loss or damage to a document or parcel actually sustained, or
  3. The actual value of the document or parcel with regard to its commercial utility or special value to the sender

9: If the transportation of any consignment involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the Convention governs. In most cases this further limits the liability of Porter Plus in respect of loss of damage to such consignments.

10: "Packaging" - the Shipper of the goods warrants that all goods have been properly and sufficiently packed and / or prepared.

11: No obligation whatsoever exists or will exist upon Porter Plus to make any claims on behalf of the Shipper arising out of any claim, which the shipper might have against any third party.

12: The Shipper shall be deemed to have indemnified Porter Plus against all liabilities whatsoever suffered or incurred by its arising directly or indirectly from, or, in connection with the shippers instructions or their implementation in regard to the goods and in particular in respect of any liabilities to third parties.

13: There shall be no waiver following any relaxation of Porter Plus rights.

14: Insurance

  1. Unless requested to do so in writing, Porter Plus shall be under no obligation to effect insurance in respect of any consignment.
  2. If requested to do so in writing, Porter Plus shall insure a consignment for the value stipulated by the Customer, subject however to the usual exceptions, conditions and stipulations as to excess deductions of Porter Plus open policy. The Carrier shall not be obliged to effect a separate insurance policy in respect of a consignment.
  3. Porter Plus reserves the right to reject any insurance claim which is not notified to it within seven days (7) after delivery of the consignment, or the due date upon which the consignment should have been delivered in the terms of the contract.
  4. Notwithstanding anything contained in this clause, no insurance cover will be effected for consignments despatched in a POD basis.
  5. If Porter Plus insurer disputes liability for a claim, for any reason, the customer shall have no recourse against the carrier.

15. Porter Plus will notify customers from time to time of any materials, which are not acceptable by the Company for carriage Porter Plus reserves the right to inspect the documents or goods, consigned by its customers to ensure that all documents or goods are capable of carriage to the destination within the standard operating procedures and handling methods of the Company. In making this reservation, the Company does not warrant that any particular item to be carried is capable of carriage and delivery without infringing the law of any country or state from, to or through which the item may be carried.

16: It is the sole responsibility of the customer to address adequately each consignment of documents or goods to enable effective delivery to be made. Porter Plus shall not be liable for delay in forwarding or delivery resulting from the customer's failure to comply with its obligations in this respect.

17: Porter Plus will not carry dangerous, hazardous, combustible or explosive materials, gold and silver bullion, coin, dust, cyanides, precipitates or any form of uncoined gold and silver ore, bullion, platinum and other metals, precious and semi-precious stones including commercial cartons or industrial diamonds, currency (paper or coin) of any nationality, negotiable securities, stocks, bonds, certificates, uncancelled postage or revenue stamps, war savings or thrift stamps, blank or endorsed bank cashier's cheques, money orders or traveller's cheques, letters, antiques, pictures, livestock or plants, plans & designs, patterns, manuscripts and furs and in the event that any customer should consign any of the above items with Porter Plus, the customer shall indemnify Porter Plus for all claims, damages and expenses arising in connection therewith and Porter Plus shall have the right to deal with such items as it shall see fit including the right to abandon carriage of the same immediately upon Porter Plus having knowledge that such item infringes these conditions.

18: A 10 % handling fee will be levied for cancellations and deducted from the refund.

19: Materials on the website

The material contained on the Porter Plus Website is for information only and does not constitute advice or a recommendation of any nature,to the extent that information displayed on this Website relates to the services or prices of any courier or costs related to any services, you acknowledge that this information may not be accurate or complete. You further acknowledge that any assessment or reflection of the performance, suitability or reliability of any courier or service does not mean that such performance will be repeated or should be relied upon in any way. Any of the information, services or products on this Website may be changed by Porter Plus without notice.

20: Copyright

The contents of the Porter Plus Website, including any software, icons, text, links, graphics, images, sound clips, trade names, logos, trade marks and service marks are protected by law, including but not limited to copyright, patent and trade mark law, and remain the property of Porter Plus. Any unauthorised use of the contents, information or materials on the Porter Plus Website is prohibited.

21: Disclaimers

This Website is provided to you "as is". While Porter Plus makes every effort to ensure that the contents of this Website are accurate and complete, Porter Plus makes no representation or warranty, whether express or implied, as to the operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website.

Any person who accesses this Website or relies on this Web site or on the information contained in this Website does so at their own risk.

Porter Plus also makes no warranty or representation, whether express or implied, that the information or files available on this Website are free of viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation or content of a computer system, computer network or your hardware or software. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation or content of a computer system, computer network or your hardware or software. Porter Plus does not accept any responsibility for any errors or omissions on this Website.

Porter Plus reserves the right to alter any weights or dimensions that are entered into the Website incorrectly, and charge out accordingly.